Baxi E133 Fault Code: Gas / Ignition Fault

An E133 on your Baxi boiler means it tried to fire up but never detected ignition. Here's what's safe to check yourself, and when it becomes a job for a Gas Safe registered engineer.

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Quick answer

The Baxi E133 fault code is an ignition lockout: the boiler went through its start-up sequence but never detected a flame, so it shut down safely.

The most common cause is the gas supply, so the safe homeowner checks are to confirm other gas appliances work, the meter's emergency control valve is on, and any prepayment meter is in credit; you can also thaw a frozen external condensate pipe and reset once.

If E133 returns after one reset, stop — the gas valve, electrodes, flue and sealed circuit are gas work that only a Gas Safe registered engineer may carry out. If you smell gas, leave the property and call 0800 111 999.

What does E133 mean on a Baxi boiler?

1 · Call for heatstat/timer orhot-water demand 2 · Fan pre-purgeclears unburnt gasfrom the chamber 3 · Spark + gasigniter fires as thegas valve opens 4 · Flame provenrectification probesenses a real flame 5 · Main burnmodulates & heats;CH or hot water no flame sensed? Re-try ignition (~3 attempts) gas valve closes between tries · varies by model IGNITION LOCKOUT — fault code, gas shut off Homeowner: press/hold reset once (per the manual). If it locks out again, stop — book a Gas Safe registered engineer. Ignition, gas-valve and flame faults are Gas Safe work; sequences vary by make/model. Smell gas? Call 0800 111 999.
How a modern boiler lights — and what happens when it can't (re-try, then ignition lockout). The only homeowner action is reset-once; ignition/gas faults are Gas Safe engineer work.

The E133 fault code is one of the most common errors on Baxi combi, system and heat-only boilers. It is an ignition lockout: the boiler asked for heat, went through its start-up sequence, but the flame-sensing electrode never confirmed that a flame had lit.

In plain terms, the boiler thinks it has no gas to burn — so it shuts down safely and locks out rather than keep trying.

Because the most common single cause is a problem with the gas reaching the burner, E133 is usually described as a gas supply or ignition fault. It does not always mean your boiler is broken. Sometimes the gas supply itself has been interrupted, and once that's restored a simple reset clears the code.

Older Baxi models show different codes for the same fault. On some Baxi Duo-tec, EcoBlue and Platinum boilers a gas/ignition lockout may appear as E133, while others use E28 or a flashing flame symbol. Check the fault on your boiler's display against the user manual for your exact model.

Safe checks you can do yourself

What to do when a lockout code shows Fault / lockout code shown Press RESET once only Does it clear and stay off? YES NO — it returns Likely a one-off — keep an eye on it Stop — book a Gas Safe engineer
Reset a locked-out boiler once. Repeatedly clearing the same code overrides a safety device and can make the fault worse.

None of the steps below involve opening the boiler or touching anything gas-related inside it. If a check doesn't clear the fault, stop and book an engineer.

1. Check your gas supply is actually on

Because E133 is so often a gas-supply problem, start here:

  • Are your other gas appliances working? Try the gas hob or another gas appliance. If nothing else gets gas either, the issue is your supply, not your boiler.
  • Is the gas meter on? Check the emergency control valve (the handle on the pipe at your meter) is in the open/on position — the handle should be in line with the pipe.
  • Prepayment meter? If you're on a pay-as-you-go gas meter, make sure you're in credit. Running out of credit is a very common cause of a sudden E133.

If you smell gas at any point, do not touch any switches. Leave the property, open doors and windows, and call the National Gas Emergency line on 0800 111 999.

2. Check for a frozen condensate pipe

In cold weather, the external plastic condensate pipe (the white or grey pipe running outside to a drain) can freeze and block, which can stop the boiler and trigger a lockout.

This is one of the few internal-ish issues you can safely tackle: thaw the outside section of pipe by pouring warm — not boiling — water over it, or holding a wrapped hot-water bottle against it. Never attempt to thaw or open any pipework inside the boiler casing.

3. Reset the boiler — once

If your gas supply is fine and there's no frozen pipe, press and hold the reset button on the front of the boiler for a few seconds (check your manual for the exact button). Give it a couple of minutes to attempt ignition again. If it fires up and stays running, the lockout was a one-off and you're done.

Only reset once. If the boiler locks out on E133 again straight away, do not keep resetting it. Repeated resets won't fix an underlying fault, and forcing a boiler that can't light is unsafe. The next step is a Gas Safe registered engineer.

When it's a job for a Gas Safe engineer

Smell gas, or no gas? SMELL GAS / HISS — emergency ✕ No switches or flamesnothing that could spark; don't smoke 🪟 Open doors & windowsventilate to disperse the gas 🔧 Turn off at the ECVquarter-turn at the meter — NOT if it'sin a cellar; then evacuate instead 📞 Call 0800 111 999free, 24/7 · NI: 0800 002 001 🤕 Feel unwell? Leave & call 999CO signs: headache, dizziness, nausea CO = carbon monoxide, the "silent killer" NO GAS / WON'T FIRE — no smell ① Check other applianceshob/fire also out? it's a supply issue ② Check the ECV is ONhandle in line with the pipe = open ③ Prepayment? Check credittop up; after running dry you may needto hold reset to restore supply ④ Still none? Call your supplierthey handle a lost supply If you ever smell gas — STOPswitch to the left column & call 0800 111 999 Gas, valve, burner & flue work is Gas Safe registered engineers only — never DIY. Cover doesn't make a leak safe.
What to do if you smell gas (emergency — ventilate, ECV off, call 0800 111 999) or simply have no gas (safe checks). Gas work is Gas Safe engineers only.

If the E133 keeps coming back after you've confirmed the gas is on and reset once, the fault is inside the boiler's sealed combustion and gas circuit. This is gas work and must only be done by a Gas Safe registered engineer. You can check any engineer's credentials on the Gas Safe Register.

The kinds of things an engineer will investigate include:

  • The gas valve — failing or stuck, so the burner gets no gas.
  • The ignition and flame-sensing electrodes — worn, dirty, cracked or badly gapped, so no spark or no flame detection.
  • The flue and air supply — a blockage or poor combustion stopping a stable flame.
  • The condensate trap or pipework inside the casing.
  • Gas pressure at the boiler — too low to sustain ignition.

These are not DIY repairs. Removing the casing or touching the gas valve, electrodes, flue or sealed circuit yourself is dangerous and illegal for an unregistered person.

What might a repair cost?

If the fix turns out to be a component replacement, the cost depends on the part. As a rough 2026 guide for an out-of-warranty boiler:

Typical jobIndicative cost
Engineer call-out / diagnosis£70–£120
Replace ignition / flame electrode£100–£200
Replace gas valve£250–£450
Clear / replace condensate trap£90–£180

Figures are indicative and vary by region, model and parts availability. This is exactly the kind of unexpected bill that boiler cover is designed to absorb: most policies include parts, labour and an annual service for a fixed monthly price, so a gas valve failure doesn't land as a one-off lump sum.

Worried about repair bills?

Compare boiler cover plans from a selected panel of UK providers and see what's included before your next breakdown.

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Is E133 worth taking out cover for?

A single E133 caused by a frozen pipe or a topped-up prepayment meter costs you nothing.

But when the cause is a failed gas valve or worn electrodes, you're looking at a repair that can run into the hundreds — and ignition components tend to fail on older boilers, often in winter when engineers are busiest. If you'd rather pay a predictable monthly amount than risk a surprise bill, it's worth weighing up whether boiler cover is worth it for your situation.

You can also browse the best boiler cover options or cheaper entry-level plans if you want basic protection.

Frequently asked questions

Can I fix a Baxi E133 myself?

You can safely check your gas supply is on, top up a prepayment meter, thaw an external condensate pipe and press the reset button once. If the fault returns, it's internal gas or ignition work that legally requires a Gas Safe registered engineer.

Why does my Baxi keep showing E133 even with gas on?

If your gas is confirmed on and the code still returns after one reset, the boiler is failing to detect a flame for an internal reason — commonly a faulty gas valve, worn ignition or flame electrodes, a flue issue or low gas pressure. These need an engineer to diagnose.

Is it safe to keep resetting a boiler on E133?

No. Reset once. Repeatedly resetting a boiler that can't ignite won't fix the underlying fault and can be unsafe. If it locks out again, switch off the heating demand and book an engineer.

Does E133 mean my boiler needs replacing?

Not necessarily. Many E133 lockouts are caused by a temporary gas-supply interruption or a single component that can be replaced. An engineer's diagnosis will tell you whether it's a cheap part or a sign the boiler is near end of life.

Will boiler cover pay for an E133 repair?

Most boiler cover policies include parts and labour for breakdowns like an ignition or gas valve fault, plus an annual service. Always check the policy's exclusions, excess and any limits before you buy, and remember a selected panel doesn't cover the whole market.

This article is general information, not advice. It reflects a selected panel of providers, not the whole market. Always have gas faults inspected by a Gas Safe registered engineer.