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Heating Not Coming On But Water Is: Troubleshooting Guide

Home > > Heating Not Coming On But Water Is: Troubleshooting Guide
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Experiencing heating issues when your hot water is working can be frustrating and uncomfortable. This problem is quite common and can stem from various causes, such as a malfunctioning thermostat or a blocked valve. Understanding potential reasons for these issues can help you identify quick fixes and get your home warm again.

It's essential to check your basic utilities and the boiler settings. If the central heating fails despite the hot water working, there's a chance it could be related to the motorised valve or a problem with the boiler's focus. Simple checks can often pinpoint the issue, leading to a straightforward resolution.

Regular preventative maintenance can help avoid these issues altogether. Keeping an eye on the boiler’s health and seeking professional help when necessary ensures the heating system stays operational. This guide will explore common causes and practical solutions in detail to assist you in troubleshooting and restoring warmth to your home.

Key Takeaways

  • Heating issues may be due to a malfunctioning valve or thermostat.
  • Simple checks on utilities and boiler settings can resolve many problems.
  • Regular maintenance helps prevent future heating issues.

Understanding Home Heating and Hot Water Systems

Home heating and hot water systems can be complex, involving several components that work together to ensure comfort. This section will explain the vital parts of these systems, particularly focusing on the central heating system, combi boilers, and diverter valves.

Components of a Central Heating System

A central heating system consists of a boiler, radiators, pipes, and a thermostat. The boiler heats water using electricity or a gas supply. The hot water travels through pipes to each radiator. Radiators emit heat, warming the rooms.

The thermostat adjusts the temperature, turning the boiler on or off as needed. Some systems may include a hot water cylinder to store hot water, ensuring a steady supply. Regular maintenance is needed to avoid issues like low boiler pressure.

How a Combi Boiler Works

A combi boiler or combination boiler provides both heating and hot water. It heats water directly from the mains, eliminating the need for a hot water cylinder. When a hot tap is opened, the boiler heats the water immediately.

This efficient system saves space and offers unlimited hot water on demand. However, it requires a good water supply and boiler pressure. If the water supply is interrupted or pressure drops, the system can fail to deliver hot water or heating.

The Role of the Diverter Valve in Heating Systems

The diverter valve is crucial in a combi boiler system. It switches the heat between the hot water and central heating. When hot water is used, the valve stops the heat to the radiators and sends it to the taps.

After the hot tap is closed, the valve redirects heat back to the radiators. Problems with the diverter valve can result in no hot water but still-functioning heating. Properly working diverter valves ensure efficient system performance and user comfort. Regular checks can prevent faults and maintain the balance between hot water and heating needs.

Diagnosing Common Heating Issues

Understanding why your heating isn't coming on while your water is can help resolve issues before calling a professional. Key points involve assessing boiler functionality, evaluating radiator performance, and checking for leaks and blockages.

Assessing Boiler Functionality

To diagnose a heating problem, start with the boiler. Verify that the power supply is on and the pressure gauge is within the recommended range, usually between 1 and 2 bars. Low pressure can prevent heating. Check for any displayed fault codes and consult the boiler’s manual for their meanings.

Inspect the boiler for signs of leaks or corrosion. Leaks can reduce pressure and efficiency. If the boiler has a faulty diverter valve, it may only provide hot water and not heating. This valve directs water flow between the radiators and the hot water taps. Additionally, a motorised valve that is stuck in the wrong position can cause similar issues, as it controls the water flow between heating and hot water systems.

Evaluating Radiator Performance

Radiators play a crucial role in heating. First, check if the radiator valves are open. Closed valves can stop hot water from circulating, preventing radiators from heating up. Next, feel the radiator’s surface. Cold spots may indicate trapped air, known as an airlock. Bleeding the radiator can release this air and restore performance.

Also, consider corrosion within the radiator which can cause ineffective heating. Radiators might need flushing to clear any blockages that impact water flow. Examine the radiator for any obvious signs of damage or rust that could point to broader system issues.

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Checking for Leaks and Blockages

Leaks and blockages are common issues in heating systems. Inspect all visible pipes for signs of leaks. Even small leaks can drop the system pressure, affecting heating. Frozen pipes can also halt water flow, especially in winter. Check areas where pipes are exposed to cold air, such as basements and attics.

Blockages within the system can occur due to debris or sediment buildup. If the heating element is blocked or damaged, it can affect heat distribution. Regular maintenance can prevent these issues. When inspecting for blockages, also consider the possibility of a faulty diverter valve or airlock that can restrict water flow, altering the system's efficiency.

These steps can help diagnose many common heating issues without needing professional intervention.

Troubleshooting a Hot Water Supply When Heating Is Inoperative

When the heating is not working but the hot water supply is running fine, several factors could be at play. Investigating issues with the thermostat and checking the boiler pressure are key steps.

Investigating Thermostat Issues

The thermostat often plays a crucial role in regulating both the heating and the hot water supply. If the heating is not coming on, but the hot water is working, the problem could lie with the thermostat settings or its malfunction.

First, check if the thermostat is set correctly. It should be switched to the desired temperature and function, ensuring it's set for heating. Sometimes, the batteries may be low or dead, causing the thermostat to malfunction. Replace the batteries and see if the issue is resolved.

If the problem persists, inspect if the thermostat is receiving power. Ensure that the circuit breakers are not tripped and the wiring connections are secure. In some cases, professional help may be required to diagnose or replace a faulty thermostat.

Boiler Pressure and the Filling Loop

Boiler pressure is another critical aspect to examine when heating is inoperative but the hot water is functioning. For a boiler to work effectively, the pressure should typically be between 1 and 1.5 bar.

Start by checking the boiler pressure gauge. If the pressure is below 1 bar, it could prevent the heating system from working correctly. Use the filling loop to add water to the system and increase the pressure. Locate the filling loop, usually found beneath the boiler, and follow the manufacturer's instructions to adjust the pressure.

Sometimes, pressure issues could arise from leaks or faulty pressure release valves. Inspect for any visible signs of water leakage around the boiler. If the pressure issue cannot be resolved by topping it up, it may be necessary to contact an engineer for further inspection and repair.

Restoring Your Heating System to Full Operation

When your heating system is not working but hot water is, several steps can help restore full operation. These include checking the boiler pressure, bleeding radiators to remove trapped air, and resetting the boiler and its controls.

Repressurising Your Boiler

A common issue that prevents the heating from coming on when hot water is available is low boiler pressure. Check the pressure gauge on your boiler. It should typically read between 1 and 2 bar. If it's below this range, you need to repressurise the boiler.

To repressurise, locate the filling loop, which is usually a silver or black hose with a valve at both ends. Turn off the boiler first. Open both valves to allow water to flow into the system. Watch the pressure gauge, and once it reaches the required level, close the valves and switch the boiler back on. If pressure drops frequently, you might have a leak that needs professional attention.

Bleeding Radiators and Resolving Airlocks

Air trapped in the radiators can stop them from heating up properly. Bleeding radiators is a simple fix that can make a big difference. You'll need a radiator key or a flat-head screwdriver.

Start with the radiator farthest from the boiler. Place a cloth or small container under the bleed valve to catch any water. Turn the valve slowly until you hear a hissing sound; this is the air escaping. Once water starts to come out, close the valve. Repeat this for all radiators. If some radiators still don’t heat up, you may have an airlock in the system. Switching the boiler off and on a few times can sometimes help dislodge airlocks.

Resetting the Boiler and Controls

Sometimes, resetting the boiler and its controls can fix issues. Start by making sure the power supply to the boiler is on. Check the fuse box for any tripped fuses that might have cut power to the boiler.

Locate the reset button on the boiler. This is usually clearly marked. Press and hold the button for a few seconds. The boiler should start up again. Also, check the clock, timer, and programmer settings to ensure they are set correctly for your heating schedule. If the boiler timer or programmer is off, reset them to the correct settings. If a frozen pipe is suspected, thaw it safely to restore normal operation.

Following these steps can often resolve heating issues and get your system running efficiently again.

Preventative Maintenance and Professional Assistance

Regular maintenance and knowing when to call a professional are crucial for keeping your heating system running efficiently. This section will give an overview of how to schedule regular maintenance checks and identify when to call a Gas Safe registered engineer.

Scheduling Regular Maintenance Checks

Scheduling regular maintenance checks can help prevent issues such as the heating not coming on, even while the hot water is working. To begin with, homeowners should schedule an annual boiler service with a qualified technician. During these checks, components like the heating element, pressure valves, and thermostat are inspected.

It's also important to keep the area around the boiler clean and free of clutter. This makes it easier for the engineer to access various parts and helps avoid any potential hazards that can affect the system’s efficiency. Including a visual inspection of the tank and pipes for leaks can also catch minor issues before they become major problems.

When to Call a Gas Safe Registered Engineer

There are specific situations when calling a Gas Safe registered engineer becomes necessary. For instance, if you notice issues like leaky tanks, heating element failures, or diverter valve defects, it’s best to get professional help. A Gas Safe engineer has the expertise to tackle gas-related problems safely.

Gas Safe engineers are also crucial when you need to install a new boiler. They ensure that all safety regulations are met and that the new system integrates well with your home’s existing setup. It’s important to note, if your heating system is still under warranty, many manufacturers require regular inspections and maintenance by a qualified professional to keep the warranty valid.

Regular maintenance and professional help can keep your heating system in top shape, extending its lifespan and maintaining efficiency.

Upgrade Options for Energy Efficiency

Opting for energy-efficient upgrades can significantly reduce energy bills and improve home heating. A new boiler, particularly combi boilers, can be a smart choice for enhanced energy performance.

Considering a New Boiler

Choosing a new boiler can be a practical step towards achieving energy efficiency. Modern combi boilers are highly efficient and combine heating and hot water in a single unit. This design eliminates the need for a separate water tank, which can save space and reduce heat loss.

Vaillant offers a range of new gas boilers that can be an effective upgrade for older systems. As noted on their website, heat pumps are also mentioned as energy-efficient options. However, for many households, upgrading to a more efficient gas boiler might be more feasible due to the initial cost and installation requirements of heat pumps.

Replacing an old boiler with a new, energy-efficient model can also contribute to reducing carbon emissions. NIBE highlights the Boiler Upgrade Scheme, which provides financial support for homeowners looking to make this transition.

By installing a new boiler, especially a combi boiler, homeowners can enjoy better heating performance and cost savings due to higher efficiency.

 


 

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Mark McShane
Head of Content
Mark McShane is not just a plumbing and heating expert but a mentor and go to guy for all things solar and heating. He is the owner of Skills Training Group where he has been sharing his knowledge and training professionals to meet the industries growing demands. Mark has years of experience in the industry, following the latest trends and mastering the latest technologies in solar, plumbing and heating. He’s not just about books and theory, he understands the practical, the challenges and the innovations that are shaping the solar industry. His love for gas boilers and solar energy is infectious and has helped many, whether newbies looking to learn the basics or seasoned pros wanting to level up to thrive in the solar industry. His approach is friendly, informative and very practical, making him the perfect mentor for anyone looking to upskill and make their mark in the industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it all, getting in touch with Mark can open up new doors of knowledge and skills for you and enable you to be part of the green energy movement.
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