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Plus Heat Boiler Cover Review: Pro's, Cons & Best Deals

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Boiler cover is an essential consideration for homeowners, aiming to safeguard against the inconvenience and expense of boiler breakdowns. Plus Heat offers a range of boiler cover plans that provide a viable alternative to traditional boiler insurance. Their services are designed to be reliable and accessible, ensuring that customers can find a plan that best suits their needs with options ranging from basic boiler-only cover to comprehensive home emergency insurance.

With a rising number of households recognising the importance of maintaining their central heating systems, Plus Heat caters to this demand by offering boiler breakdown insurance with a service that begins at a modest daily cost. These plans not only include boiler protection but may also cover annual boiler services, contributing to the prolonged efficiency and safety of the heating system. Plus Heat emphasises customer satisfaction, which is reflected in their Trustpilot rating, showcasing the trust customers have in their services for protecting their property as well as their budget.

For homeowners who prioritise continuous warmth and peace of mind, Plus Heat Boiler Cover stands out with its customisable options. They offer different levels of protection and flexible payment options, accommodating various customer types including homeowners and landlords. Plus Heat's commitment to customer support is evident in their easily accessible breakdown reporting and claims process, which underscores their reliability in times of an emergency.

Understanding Boiler Cover

Boiler cover, often referred to as boiler insurance, is a service agreement designed to offer homeowners protection against breakdowns of their boiler and central heating system. The coverage ensures that the cost of repairs and boiler servicing, including the annual boiler service, is catered for, allowing for peace of mind and convenience.

The basic level of boiler cover typically includes:

  • Boiler insurance: Financial cover for boiler breakdowns.
  • Boiler service: Regular checks to maintain boiler health.

Some policies extend to cover additional aspects of the home's heating, offering complete central heating cover which can include:

  • Central heating system: Cover for the whole heating network within the property.
  • Heating: General maintenance and repair of heating appliances.
Feature
Included in Basic Cover
Included in Comprehensive Cover
Boiler Insurance
Yes
Yes
Annual Boiler Service
Yes
Yes
Central Heating System
No
Yes
Heating Maintenance
No
Yes

Price varies depending on the complexity of the cover. Providers often present different levels of coverage at a range of prices, letting customers choose a plan that best suits their needs and budget. It’s important to note that while some homeowners may choose to rely on their home insurance for emergencies, this often does not extend to boiler-related issues without specific boiler cover.

One significant advantage of having dedicated boiler cover is the provision of an emergency service, thus preventing the stress of finding a reputable technician during a breakdown. This proximity to reliable boiler servicing means issues can be quickly and professionally addressed, ensuring the longevity and efficiency of the heating system.

Benefits of Boiler Cover

Investing in boiler cover offers homeowners peace of mind and financial predictability in the face of unexpected boiler and central heating issues. Key benefits range from regular maintenance to emergency support, contributing to both the wellness of your boiler and the comfort of your home.

Preventive Maintenance

Annual service by a qualified engineer is a cornerstone of good boiler care. It ensures your boiler is running efficiently, which can prolong its life and help prevent future breakdowns. Regular maintenance is often included in boiler breakdown cover, reducing the risk of inconvenient and potentially expensive malfunctions.

Boiler Breakdown Assistance

In the event of a boiler breakdown, breakdown cover serves as a quick response solution. Access to a Gas Safe engineer for emergency callouts is a typical feature, ensuring repairs are carried out safely and promptly. Many plans cover the cost of labour and parts, and may even provide a boiler replacement promise if your boiler cannot be repaired.

All-Inclusive Plans

Boiler breakdown cover can be comprehensive, often extending beyond just the boiler to include the entire central heating system. All-inclusive plans often cover the cost of labour, parts, and even all-important call-out charges, providing broad protection against a range of issues that could affect your heat and hot water supply.

Additional Home Cover Options

Boiler cover can sometimes include home emergency maintenance services. Beyond the boiler, coverage may extend to plumbingelectrics, and drains, with some policies even offering services like pest control. Expanding your policy to home emergency cover ensures help is on hand for a wide array of emergency situations.

Key Features of Plus Heat Boiler Cover

Plus Heat Boiler Cover provides a comprehensive range of services to ensure your boiler and central heating system remain in top condition. They offer several plans, each designed to meet different levels of need, from basic boiler cover to full home emergency services.

Coverage Scope

Plus Heat Boiler Cover plans range from essential boiler protection to more extensive cover, including radiators and central heating systems. All plans include an annual boiler service to maintain efficiency and ensure safety, conducted by Gas Safe registered engineers. They address common concerns such as boiler installation and replacement boilers when necessary.

Our Recommended Best Buy
PlusHeat

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is PlusHeat. Rated 4.4/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.


PlusHeat

Service and Support

Customers receive dedicated customer service with access to qualified professionals for maintenance and emergencies. Plus Heat ensures support for critical issues, with homecare solutions that can extend to plumbing and electrics, keeping home electrics in check. Service and support are a cornerstone of their offerings, aimed at resolving issues promptly and effectively.

Extra Benefits

The comprehensive plans cover more than just the heating system. These include pest control, protection for drains and drainage systems, as well as home security features. Subscribers to the premium services can expect extras like handyman access and emergency assistance for various unforeseen home issues.

Choosing the Right Boiler Cover

When selecting the best boiler cover, important considerations include provider comparison, cost-effectiveness, and comprehending policy terms. This decision can substantially impact both the protection of your home heating system and your financial peace of mind.

Evaluating each company against industry benchmarks on TrustPilot ratings or similar platforms gives an informed basis for choice.

Evaluating Cost-Effectiveness

To ensure you're receiving value for money, consider the cover's price against the inclusivity of service. What may appear as the best boiler cover in terms of price may impose higher excess fees or offer limited call-outs. Look for:

  1. Price comparison across providers - A direct contrast can reveal the most economically attractive option.
  2. Excess fees - Lower monthly costs might be offset by higher excesses, which could lead to increased out-of-pocket expenses during repairs.

Remember, cost-effectiveness is a balance of modest fees and sufficient protection against foreseeable issues.

Understanding Policy Terms

The fine print can significantly dictate the utility of your boiler cover. Terms and conditions regulate claims, service standards, and even the long-term price promise of a policy.

  • Boiler cover options should be scrutinised for limitations on age of the boiler, type, or pre-existing conditions.
  • Excess amounts must be quantifiable and justifiable within personal budgets, as higher excess could diminish the policy's usefulness.
  • Policy terms often vary; some may offer no claims bonuses, while others might impose escalating fees post-claim.

A thorough review of terms will safeguard against costly misunderstandings and ensure a policy that neatly aligns with the homeowner's expectations.

Special Considerations

Before purchasing a boiler cover plan, it is essential to consider the age and condition of your boiler, as well as the specific policies that apply to landlords and tenants. These factors can significantly influence the type and extent of cover you may need.

Boiler Age and Condition

Older boilers may have specific requirements when it comes to boiler cover. As they are more prone to breakdowns, ensuring that your cover includes an annual boiler service can help maintain performance and prevent disruptions. Some policies might restrict cover based on the boiler's age, so one must check whether their older boiler is eligible for cover under the plan they're considering.

Landlord and Tenant Policies

Landlords require landlord boiler cover which is designed to meet their legal responsibilities for providing safe and well-maintained heating systems. This type of policy often includes not just cover for boilers but also other heating components and sometimes broader home emergency cover. Tenants, on the other hand, should check what their landlord's policy covers and consider additional appliance cover if needed to ensure protection against a wider range of potential issues.

How to Maximise Boiler Cover Value

Securing boiler cover, such as those offered by PlusHeat, can be an excellent way to manage heating system costs. However, it's crucial to extract the most value from your policy, and this entails understanding the nuances of the service options available, utilising the available technological support, and having efficient strategies for handling emergency breakdowns.

Regular Service and Maintenance

An annual boiler service is fundamental to maintaining the health of your heating system. Ensuring your boiler is checked regularly can prevent the need for costly one-off repair service later on. Not only does this keep the boiler running efficiently, but it also upholds the terms of your cover, meaning you won't face unexpected repair bills should a larger issue arise.

Leveraging Technology and Support

Embracing the digital tools provided, such as a mobile app, can streamline maintaining your boiler's health. Customer support platforms facilitate instant reporting of issues and booking of services, which can prevent minor issues from escalating. PlusHeat and similar providers typically offer varying degrees of support, so it's beneficial to utilise these digital tools where available to keep your boiler in optimal condition.

Managing Emergency Situations

In emergency situations, knowing how your boiler cover functions is paramount. Basic cover might not include all emergency services, which could result in additional call-out fees. Conversely, complete cover options might provide a more comprehensive package, including emergency call-outs at no extra cost. Understanding the details of your policy ensures that, when emergencies do occur, you're prepared and protected against sudden financial impacts.

Remember, staying informed about the features of your boiler cover and actively participating in the maintenance and management of your boiler will help in maximising the value you receive from your cover.

Frequently Asked Questions

This section provides insights into the common queries regarding boiler cover plans, their costs, customer service contacts, coverage options, insurance inclusion, and customer satisfaction levels.

What factors influence the cost of boiler cover plans?

The cost of boiler cover plans is influenced by the level of cover, the age and type of the boiler, the location of the residence, and whether the plan includes an annual boiler service.

How does one get in touch with customer service for boiler issues?

For customer service related to boiler issues, one can contact PlusHeat directly via email or their dedicated telephone lines, which include an emergency helpline available 24 hours.

Are there any significant differences between the various boiler cover options available?

Various boiler cover options offer different levels of protection, from basic cover for boilers and controls to comprehensive plans that include full central heating systems and routine maintenance.

Is it common for home insurance policies to include boiler coverage?

It is not common for standard home insurance policies to include boiler coverage; however, some insurers may offer it as an additional extra.

What is the eligibility for obtaining boiler cover for older heating systems?

Eligibility for obtaining boiler cover for older heating systems varies by provider, and it often depends on the age and condition of the boiler, with some requiring an inspection before offering cover.

How do customers typically rate their experience with boiler cover services?

Customer experiences with boiler cover services vary, but they can typically be gauged by review platforms where customers leave feedback on the level of service and response times they have received.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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