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Hometree Boiler Cover: Best Deals, Pros and Cons

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Hometree boiler cover is a reliable and convenient option for homeowners seeking peace of mind when it comes to their boiler's maintenance and potential breakdowns. This service offers protection for a range of gas boiler make and model, ensuring that customers receive comprehensive coverage regardless of the system they have in place. In addition to an affordable price starting at just £12.95 per month, Hometree stands out among competitors by offering unlimited fixes and prioritising emergencies and vulnerable customers.

The boiler cover packages from Hometree typically include repairs and breakdown coverage, as well as an annual servicing conducted by a Gas Safe engineer. This yearly check ensures that the customer's boiler is functioning optimally and identifies potential issues before they become more severe. Although basic boiler cover plans do not automatically cover the entire central heating system, Hometree offers additional options for expanded protection.

Customers can have confidence in Hometree's services, which hold a 4.5 star rating on Trustpilot and also include 24/7 UK helpline support. For those seeking a more comprehensive solution, Hometree provides options for central heating and home cover, ensuring all aspects of a household's heating system receive the care and attention they require.

What Is Hometree Boiler Cover?

Hometree Boiler Cover is a policy provided by Hometree that offers protection and support for homeowners in case of boiler-related issues. The cover not only provides help when the boiler malfunctions but also covers the cost of calling out a Gas Safe-registered engineer, their labour fees, and any necessary replacement parts to rectify the issue.

There are different plans available according to customers' needs. The Your Boiler plan focuses on covering the boiler and controls, while the Your Heating plan is an upgrade that includes protection for the entire central heating system, such as radiators, valves, and cylinders. This ensures homeowners have adequate heating throughout the year, no matter the season.

Hometree is a reliable partner for homeowners as it covers all makes and models of gas boilers. It even offers a free replacement for boilers under seven years old if they cannot be fixed. Moreover, with Hometree Boiler Cover, customers can enjoy unlimited fixes and an easy online claim process. Emergencies and vulnerable customers are prioritized, ensuring timely assistance when needed most.

In short, Hometree Boiler Cover is a service designed to provide peace of mind and ensure homeowners receive prompt assistance to resolve any boiler and central heating issues.

Why You Need Hometree Boiler Cover

Peace of Mind

Hometree Boiler Cover provides homeowners with the peace of mind they need to ensure their boiler is functioning properly throughout the year. An annual boiler service is included in all Hometree plans, ensuring that your gas boiler, flue, controls, and gas supply line are regularly inspected and maintained1. By investing in Hometree, you can rest assured that your boiler is in good hands, reducing the risk of emergency repairs or breakdowns.

Cost Effectiveness

With the Hometree No-Price-Hike Promise, customers can avoid the unpleasant surprise of a massive price hike at renewal time. Many boiler cover companies might offer an attractive initial deal, only to inflate prices considerably upon renewal. Hometree offers a transparent pricing structure that keeps costs under control and ensures you get the best value for your money.

Comprehensive Coverage

Hometree provides comprehensive coverage for your boiler. Their plans offer unlimited callouts, 24/7 UK helpline support, and annual gas certificates for landlords. Some boiler insurance packages under Hometree even include cover for boiler replacements in case the boiler is beyond repair or if the parts are no longer manufactured. This means you won't be left in the cold should your boiler unexpectedly break down or need a replacement.

Hometree Boiler Cover Plans

Hometree offers a range of boiler cover plans to suit various needs and budgets. These plans provide protection and peace of mind for homeowners, ensuring that their boiler and central heating systems are covered in case of breakdowns or malfunctions.


The Standard plan from Hometree is designed for those who are seeking basic coverage for their boiler and controls. This plan includes:

  • Unlimited breakdown cover for your boiler and controls
  • Annual boiler service
  • 24/7 customer support
  • No excess fees

This plan is available at an affordable price, starting from just £12.95 per month.


For homeowners who require a more comprehensive level of protection, the Premium plan is an excellent choice. In addition to the features offered in the Standard plan, the Premium plan also covers:

  • Central heating system, including radiators, pipes, and valves
  • Hot water system
  • Expanded range of replacement parts

Upgrade to the Premium plan for added peace of mind in case of heating and hot water system issues, in addition to boiler breakdowns.

Our Recommended Best Buy

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is YourRepair. Rated 4.3/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.

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The Plus plan is designed for those who want the ultimate in boiler and home cover. This plan goes beyond the coverage offered by the Standard and Premium plans by including the following additional features:

  • External plumbing and drainage cover
  • Electrical system cover
  • Pest infestation cover
  • Home security cover

With the Plus plan, homeowners can ensure not only their boiler and heating systems are covered, but also other essential home services, providing a comprehensive home protection solution.

Each of these Hometree Boiler Cover Plans caters to different homeowner needs and priorities, allowing customers to choose the best option for their situation. With a commitment to providing fair and transparent pricing, Hometree ensures that customers receive reliable and efficient boiler cover services, without the worry of unexpected costs.

Terms and Conditions of Hometree Boiler Cover

Hometree Boiler Cover offers insurance for boilers, heating, and home care. The terms and conditions for their services depend on the specific product chosen by the customer. To determine the exact terms and conditions for your own cover, you will need to refer to the welcome email received when joining Hometree.

The Hometree Boiler Cover insures policyholders against issues related to their boiler and heating systems. It is important to note that some components, such as Wi-Fi or hub issues, as well as wider gas central heating replacements, are not covered by the standard boiler cover. These services are provided under separate care packages.

Hometree ensures transparency and clarity with their clients by providing a policy document that includes key information such as the policyholder's name, home address, level of cover provided, add-ons, and any applicable callout fees.

Customers who opt for either maintenance or essentials plans with Hometree can find their specific terms and conditions on Hometree's website.

Hometree's Boiler Cover Insurance offers a no price hike promise, ensuring that customers benefit from a stable and predictable pricing structure.

In summary, Hometree Boiler Cover provides customers with various insurance and maintenance options to suit their specific needs. The detailed terms and conditions are determined by the chosen plan and can be found in the welcome email or on their website. The insurance covers a range of boiler and heating issues, with some limitations depending on the specific plan chosen.

How to Apply for Hometree Boiler Cover

Applying for Hometree boiler cover is a simple and straightforward process. To begin, visit the Hometree website. There, you can find information about the different boiler cover options available, as well as pricing details.

Once you have decided on the most suitable cover option, click on the corresponding "Get a quote" button. This will direct you to a page where you'll be required to provide some basic information about your boiler, such as its make, model, and age. It's important to be accurate in providing these details, as they can impact the cover options and pricing.

After entering the boiler details, you'll be prompted to provide your postcode to ensure that Hometree services are available in your area. If the services are available, you'll then be presented with the available cover plans and their corresponding costs. Hometree offers flexible plans and prices, allowing you to choose a level of cover that matches your needs and budget.

Once you have selected a plan, fill in your personal information, such as name, phone number, and email address. You'll also need to choose your preferred payment method – either a monthly or annual payment. Upon entering the required payment information, such as your bank account or credit card details, your application will be submitted.

After submitting your application, Hometree will process the payment and send you a confirmation email. This email will contain important information about your policy, including your plan details, payment schedule, and terms and conditions. Lastly, make sure to schedule your annual boiler service, which is included in your Hometree boiler cover, to maintain your boiler and reduce the likelihood of disruptive outages and costly repairs.

Hometree Boiler Cover Customer Reviews

Hometree Boiler Cover has received positive feedback from its customers for their services. Based on a Trustpilot review, Hometree has an impressive 4.5-star rating, with many customers praising their efficient customer service and competitive pricing.

One customer states that they experienced excellent service when contacting Hometree via phone, while another highlights the company's competitive pricing in comparison to other boiler cover providers. Both factors play a significant role in the satisfaction of Hometree's customers, as they appreciate the combination of high-level cover and budget-friendly options.

Furthermore, Hometree's boiler cover has been favourably compared to prominent providers such as British Gas. In one testimonial, a customer mentioned that they had switched from British Gas to Hometree, and appreciated the company's dedication and promptness in resolving a boiler fault issue.

In addition to competitive pricing and excellent service, customers also appreciate the variety of cover plans that Hometree offers. Hometree provides multiple cover options, ranging from boiler-only cover at £22.90 per month to comprehensive home cover at £37.99 per month.

In summary, Hometree Boiler Cover has garnered a reputation for its high-quality service, competitive pricing, and flexible coverage options. The positive customer reviews attest to the company's commitment to providing excellent customer care and maintaining customer satisfaction.

Frequently Asked Questions

Hometree offers boiler cover insurance to protect homeowners from unexpected boiler breakdowns and issues. Below are some of the most frequently asked questions regarding Hometree's boiler cover.

What boilers does Hometree cover?

Hometree provides cover for a wide range of boilers, including gas, oil, and LPG boilers. They aim to accommodate various brands and models to ensure a comprehensive service for their customers. For more details about the boilers they cover, visit their help centre.

When will my boiler be serviced?

As part of the boiler cover plan, Hometree carries out an annual boiler service to keep your boiler in good working condition. The company will be in touch to arrange a suitable date for this service.

What if my boiler can't be fixed?

In the event that your boiler cannot be repaired, Hometree has different options available, depending on your cover plan. Some plans may include a boiler replacement or a contribution towards a new boiler. Make sure to check the details of your specific plan to understand what provisions are offered.

What's the difference between Hometree's boiler, central heating, and home cover plans?

Hometree offers various cover plans to cater to different household needs. Their boiler cover plan focuses solely on protecting your boiler while the central heating cover plan includes protection for your entire heating system. The home cover plan, on the other hand, provides comprehensive coverage for both your boiler and heating system, along with additional home maintenance services. To learn more and compare their plans, visit their Boiler Cover Insurance page.

Remember to read the terms and conditions of your chosen plan to fully understand the coverage provided and any potential limitations.


Hometree is a reputable provider of boiler cover and service plans in the industry. They offer a range of flexible options and a commitment to customer satisfaction, making them a popular choice for homeowners. Their boiler cover insurance starts from a basic boiler-only package, extending to more comprehensive plans that include central heating, plumbing, drains, and electrics.

Customers generally rate Hometree positively, with the company receiving a 4.5 out of 5 rating on Trustpilot. Their customer service is often highlighted as a strong point, with helpful call centre staff and prompt responses to inquiries.

In summary, Hometree's boiler cover and service plans provide attractive options for homeowners seeking reliable and comprehensive protection for their boiler and heating systems. With a strong customer service reputation and a wide range of cover options, Hometree delivers a valuable service in the boiler cover market.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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