YourRepair Boiler Cover Review
YourRepair is a specialist boiler and home-cover provider offering fixed-monthly service plans with a free annual boiler service included. Importantly, its plans are maintenance/service agreements rather than FCA-regulated insurance, so the consumer protections differ from an insurance policy. It is now part of the Hometree group.
Overview
YourRepair (part of the Hometree group) is a UK home and boiler care provider offering fixed-price monthly plans covering gas boilers, central heating, plumbing, electrics and wider home systems for homeowners and landlords across Great Britain. A free annual boiler service (which the company values at around £80) is included with every plan, which is one of its main selling points, and you can fix your price for one, two or three years.
Crucially, YourRepair markets its products as service/maintenance plans, not insurance. It explicitly states it provides an emergency repair service rather than reimbursing repair costs like an insurer would, and that it is therefore not regulated as an insurer. Coverage is geared to mains-gas boilers and controls; oil and LPG boilers are not the focus, and certain older or specialist boiler brands are excluded. Always confirm exactly what your boiler type and model qualify for before buying.
Independent ratings
Trustpilot and Reviews.io scores were positive when checked in June 2026 (Reviews.io 4.5/5 from 6,441 reviews; Trustpilot around 4.4/5 from roughly 22,000 reviews). Exact scores and totals move daily and the published Trustpilot figure varies a little by source, so check the live pages for the current numbers. Ratings change over time — check the latest on each platform.
What customers say
Overall sentiment is largely positive, with high Trustpilot and Reviews.io scores praising the included annual service, friendly staff and value. The recurring negatives are renewal price rises, auto-renewal/cancellation friction, and repairs declined on small-print exclusions.
What customers like
- Free annual boiler service included with every plan is frequently praised as good value
- Engineers and phone staff often described as friendly, polite and professional
- Easy, user-friendly booking and sign-up process with clear communication
- Competitive monthly pricing compared with larger rivals
- Many long-standing customers report years of trouble-free cover and would recommend
Common complaints
- Price increases at renewal after the initial period are a recurring grievance
- Auto-renewal and difficulty cancelling, with some reporting being rolled into a new contract or charged unexpected fees
- Repairs declined due to small-print exclusions (e.g. certain parts or specific drainage issues)
- Slow callout/response times and occasional missed or rescheduled appointments
- Frustration that it is a service plan rather than insurance, so expectations about what is covered are not always met
Plans & prices
| Plan | What it covers | From |
|---|---|---|
| Boiler | Gas boiler and controls plus a free annual boiler service and emergency repairs | From about £8-£17/month |
| Heating | Boiler cover plus full central heating system (radiators, pipework, controls) | From about £10-£19/month |
| Home | Heating cover plus home plumbing and electrics | From about £12-£23/month |
| Home Plus | Home cover plus taps, drains and additional plumbing items, with home security and pest control extras | From about £12-£29/month |
| Complete | Widest plan, adding extras such as pest control, home security, electrics and drains | From about £16-£35/month |
| Landlord | Boiler/heating cover with landlord gas safety certificate options | From about £20/month |
Prices are indicative and last checked June 2026. Your actual monthly cost depends on boiler type and age, the plan tier, whether you pay monthly or annually (or fix for 1-3 years), and your chosen callout excess (typically £0, £60 or £95 per callout, with a lower excess raising the monthly price). Promotional discounts are often advertised. Confirm the exact price for your property on the provider's own site.
Pros & watch-outs
Pros
- Free annual boiler service included on every plan
- Low entry-level monthly prices and choice of excess levels
- Range of tiers from boiler-only up to whole-home cover, plus landlord options
- Option to fix your price for one, two or three years
- Strong independent review scores (Trustpilot/Reviews.io)
- Gas Safe registered engineers for gas work
- No claims-style approval wait - it's a direct repair service
Watch-outs
- Service/maintenance plan, NOT insurance - no FSCS or Financial Ombudsman protection for the cover
- Renewal prices can rise notably after the initial term
- Auto-renewal applies; check cancellation terms carefully
- Geared to mains-gas boilers; certain older/specialist boiler brands are excluded (e.g. Sime, Elm Le Blanc, Potterton Powermax, Chaffoteaux, Brittany and Servowarm) - check your model
- Small-print exclusions can lead to declined repairs - read what specific parts are and aren't covered
- Lower excess means a higher monthly price
Who is it for?
Best suited to homeowners with a standard mains-gas boiler who want predictable monthly costs and value the included annual service.
Landlords needing routine cover plus gas safety certificate options may find the landlord tiers convenient.
Less suitable if you specifically want the consumer protections of FCA-regulated insurance (FSCS/Ombudsman), or if you have an oil/LPG or excluded-brand boiler - confirm eligibility first.
For how to weigh insurance vs a service plan, excess levels and what to check before buying, see our boiler cover guides. Oil, LPG or electric boiler, or letting property? Compare options in our landlord and provider sections.
Is YourRepair insurance or a service plan?
It is a service/maintenance plan (the provider is part of the Hometree group), not an insurance policy. The company itself states its boiler plans are not insurance: it provides a repair service rather than reimbursing costs, and as it is not an insurer it is not FCA-regulated, so the cover does not carry FSCS or Financial Ombudsman protection.
Does every plan include a boiler service?
Yes - YourRepair includes a free annual boiler service (which it values at around £80) with all of its plans, carried out by a Gas Safe registered engineer.
How much does YourRepair cost?
Entry-level boiler cover starts from roughly £8-£17 a month, rising for fuller plans up to around £35 a month for the Complete tier. Your price depends on boiler type/age, plan, payment frequency and your chosen excess (typically £0, £60 or £95). Confirm on the provider's own site - prices last checked June 2026.
What boiler types does it cover?
Cover is geared to mains-gas boilers and controls. Some older or specialist boiler brands are excluded (for example Sime, Elm Le Blanc, Potterton Powermax, Chaffoteaux, Brittany and Servowarm), so check your make and model before buying.
Can I cancel, and does it auto-renew?
Plans generally auto-renew. Some customers report difficulty cancelling and unexpected renewal charges, so review the cancellation terms and renewal pricing in the Service & Support Agreement before signing up.
Compare YourRepair against the panel
See how YourRepair's price and cover stack up against other providers on our panel, then buy direct on the provider's own site. Information, not advice — a selected panel, not the whole market.
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