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Scottish Gas Boiler Cover: Deals, Pro's & Con's

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Scottish Gas boiler cover is designed to provide peace of mind for homeowners and landlords by offering comprehensive protection for their boiler and heating systems. With a variety of plans available, customers can choose the level of cover that best suits their needs, ensuring they have access to unlimited repairs and maintenance, including parts and labour, throughout the year.

Boiler and heating cover can be a practical investment, as the average cost of common boiler faults can range from £115 to over £1000, depending on the type of repair required. By opting for a suitable insurance plan, customers can minimise unexpected expenses, and gain reassurance that professional support is readily available in the event of a breakdown.

In addition to financial benefits, Scottish Gas boiler cover ensures that homes remain warm and comfortable, particularly during the colder months. With regular boiler servicing, customers can get ahead of potential issues and prolong the lifespan of their heating system, making it an essential consideration for homeowners and landlords alike.

What is Scottish Gas Boiler Cover?

Scottish Gas Boiler Cover is an insurance service provided British Gas to help homeowners manage the maintenance and repairs of their boiler systems. Boiler cover typically provides access to expert engineers, annual boiler services, and coverage for any unforeseen breakdowns or malfunctions.

Types of Boiler Cover Plans Scottish Gas Boiler Cover plans are tailored to suit the needs of different customers. With four different package offerings, homeowners can choose a level of coverage that fits both their budget and the specific needs of their boiler systems.

Boiler Insurance Insights Boiler insurance helps homeowners in case of boiler breakdowns or unexpected damage. With options to cover just the boiler or both the boiler and radiators, customers can select the insurance plan that offers optimal protection. Additionally, insurance policy holders can choose from different excess levels, which come into play during a claim, such as no excess, £50 excess, or £99 excess.

One-Off Boiler Repairs and Maintenance If a boiler experiences a problem that is not covered by the boiler cover plan or if an individual does not have boiler cover, Scottish Gas also offers one-off boiler repair services. Performed by expert engineers, these one-time repairs come with a 12-month guarantee on the work, ensuring that if the same problem arises again, an engineer will return to fix the issue. Repair quotes can range from £125 to £549, with 90% of customers being quoted between £125 and £300.

In summary, Scottish Gas Boiler Cover is designed to provide homeowners with peace of mind regarding the functioning and maintenance of their boilers. With effective insurance, repair, and maintenance offerings, customers can enjoy a comfortable and efficient home heating experience.

Features of Scottish Gas Boiler Cover

Standard Cover

The Standard Boiler Cover offered by Scottish Gas provides homeowners with essential boiler and controls maintenance, ensuring peace of mind and a warm home. This cover ensures customers receive an annual boiler service, which includes checks on boiler controls and a visual inspection of the system for potential issues.

The cost of Standard Cover is affordable, with prices starting from £15.75 per month, making it an excellent option for those looking to protect their boiler and heating system without breaking the bank. The cover includes a £60 excess per completed repair, ensuring customers are not caught off guard with high repair costs.

Premium Cover

Scottish Gas also offers a more comprehensive plan, the Premium Boiler Cover, which provides additional protection for customers seeking additional security. This cover includes everything in the Standard Cover, such as the annual boiler service, but extends its coverage to other essential aspects of the heating system.

The Premium Cover includes repairs for boilers, controls, plumbing, drains, and electrics, ensuring more comprehensive protection for the entire home. With the Premium Cover, customers can experience increased peace of mind knowing that their home's core systems are protected against unexpected breakdowns and costly repairs.

The Premium Cover may come at a higher price than the Standard Cover, but it offers extensive coverage for a homeowner's essential systems. This makes it a highly valuable investment for those willing to pay for peace of mind and preventative maintenance.

In conclusion, the Scottish Gas Boiler Cover features both a Standard and Premium option, providing customers with varying levels of protection and coverage to suit their needs. Both plans include essential services and annual boiler maintenance, ensuring homeowners can keep their heating systems running efficiently and safely.

Sign-Up Process for Scottish Gas Boiler Cover

Signing up for a Scottish Gas boiler cover is a straightforward procedure. To begin, visit the British Gas HomeCare Boiler & Heating Cover webpage, where you can review the benefits of the boiler cover.

Our Recommended Best Buy

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is YourRepair. Rated 4.3/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.

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Scottish Gas offers their customers HomeCare packages that include unlimited callouts and repairs, all parts and labour, and quick repairs by experienced engineers. There are various levels of cover available, depending on the specific needs of the customer. You can choose a package that covers the boiler and controls, central heating, plumbing, drains, or a combination of these services.

When you have reviewed the available HomeCare options, click the 'Get a Quote' button to request a personalised quote. Enter your postcode and the type of property you reside in, and you will be presented with a list of HomeCare plans that suit your needs. Make sure to select the right level of cover that matches your requirements.

Once you have chosen the appropriate HomeCare plan, you will be prompted to provide your personal information, including your name, email address and contact number. Review the details of the cover, and if you are satisfied with the plan, proceed to set up a payment method. Scottish Gas offers several payment options, such as monthly instalments or a one-time annual payment.

After setting up the payment, you will receive an email confirmation containing your HomeCare contract details and the policy's start date. Ensure you read the terms and conditions thoroughly, as they will provide essential information about the policy, such as what is included, the excess fees and the cancellation process.

In conclusion, signing up for a Scottish Gas boiler cover is a simple and quick process that provides peace of mind and assurance that your heating and plumbing systems are protected against unexpected issues.

Claim Procedure

When experiencing an issue with your boiler, it is essential to follow the proper claim procedure with Scottish Gas. The helpline is available 24 hours a day, 7 days a week. One of their advisers will discuss the specifics of your breakdown and can arrange for an expert Gas Safe registered engineer to visit your property.

Please be aware that there is a repair limit of £1,500 each year, so check the Terms & Conditions for full details before proceeding. These terms and conditions outline what is covered by the insurance and discuss any exclusions or limitations you should consider when making a claim.

In the event that you are dissatisfied with the service provided or need to file a complaint, follow the complaints procedure outlined by Scottish Gas. Start by contacting their team through webform, live chat, telephone, or by post, describing the issue at hand and your desired resolution. The Scottish Gas team will then work with you to resolve the matter as swiftly as possible.

Keep in mind that the timely reporting of any boiler issues is crucial in ensuring a smooth claim process. By following these steps and maintaining open communication with Scottish Gas, you can confidently handle any boiler-related challenges that may arise.

Cost of Scottish Gas Boiler Cover

Scottish Gas offers various options for boiler cover, with costs varying depending on the level of service required. In this section, we will explore both the annual and monthly costs of selecting a boiler cover plan with Scottish Gas.

Annual Cost

The annual cost of obtaining boiler cover with Scottish Gas depends on the type of plan chosen and the excess amount selected. For example, with a £60 excess, the Essential plan had an estimated price of £15.75 per month, which equates to an annual cost of £189. Similarly, the Classic plan had an estimated price of £18.75 per month, resulting in an annual cost of £225.

Monthly Cost

As mentioned earlier, the monthly cost of Scottish Gas boiler cover varies based on the chosen plan and excess amount. Let's take a closer look at each:

  • Essential Plan: The Essence Plan, with a £60 excess, costs £15.75 per month. This plan includes an annual boiler service, boiler and controls coverage, as well as a 25% discount on central heating.
  • Classic Plan: The Classic Plan, with a £60 excess, is priced at £18.75 per month. This plan also includes an annual boiler service and boiler and controls coverage.

Keep in mind that these prices are merely estimates and might be subject to change. It is essential to check for updated prices and compare them with alternatives on the market.

Review and Ratings

Scottish Gas offers boiler and heating cover called HomeCare, which includes annual boiler service, boiler and controls, central heating, plumbing, and drains. Customers can currently benefit from a 25% discount on the classic plan, leading to an estimated price of £18.75 per month with a £60 excess.

When looking at customer feedback, the opinions are quite mixed. On Trustpilot, Scottish Gas has received some negative reviews, mentioning issues with their service, such as adjusting tariffs and handling boiler installations poorly. On the other hand, there are also positive responses from long-standing customers who have had no complaints during their time with the company.

Concerning boiler cover, it is essential to consider whether it is financially worthwhile for you. Research conducted by Which? indicates that boiler cover might not be financially beneficial for most people. They suggest comparing available options and understanding the costs involved before deciding on a boiler cover plan.

When selecting a boiler cover plan, it is crucial to consider whether an annual boiler service is included, as some providers may refuse to pay out if the boiler hasn't been serviced annually. According to Money Saving Expert, the cost of an annual service ranges from £60 to £90. Therefore, picking a plan that includes this service can save on these costs.

Tips for Choosing the Right Boiler Cover

When it comes to selecting the best boiler cover for your home, there are several factors to consider. The first thing to keep in mind is the type of boiler you have. Whether it's a gas, oil, or electric boiler, you must choose a cover that specifically caters to your boiler type.

Next, assess the age and condition of your boiler. Some boiler cover providers may have restrictions on the age or model of the boiler they will cover. Additionally, an older boiler may require more frequent servicing, so ensure that the cover includes an appropriate level of servicing. For example, some plans may offer annual services to keep your boiler in good condition.

It's essential to compare the coverage levels of different plans. Some boiler covers only provide basic protection for the boiler itself, while others include cover for the entire central heating system and controls. Before making a decision, carefully read the terms and conditions to ensure the plan adequately covers your needs.

Do not feel compelled to choose a boiler cover from your energy provider. Signing up with your energy provider may not always be the most cost-effective option, and it's worth exploring alternative providers for the best deal.

Consider the price of the boiler cover, as well as any excess fees. While some providers offer affordable monthly payments, they may charge a high callout fee when you need a repair. Compare these costs and select a boiler cover that strikes the right balance between affordability and quality of service.

Lastly, it's important to check the customer reviews and ratings of boiler cover providers. This will give you an idea of their reliability, quality of service, and how they handle claims in real-life situations. Taking the time to research potential providers can save you from headaches in the future.

By considering these factors, you can confidently select the right boiler cover for your home, ensuring peace of mind and reliable protection for your heating system.

Alternative Boiler Cover Options

When considering boiler cover, it's essential to explore various options to find the most suitable plan for your needs. Apart from Scottish Gas, there are other providers worth considering.

It is always advisable to carry out extensive research and comparison before opting for boiler cover. Keep in mind factors like repair limits, boiler age, annual service inclusions and callout costs for a well-informed decision. By exploring alternative boiler cover options, homeowners can secure the most suitable and cost-effective plan to protect their invaluable investment.


Scottish Gas offers HomeCare Boiler & Heating Cover to ensure that homeowners receive quick and efficient support when they experience issues with their heating. With boiler and heating covers starting from just £16 a month, customers can benefit from an included summer boiler service worth £99, unlimited call-outs, and repairs.

The future of gas boilers in Scotland is uncertain due to the Scottish Government's ambitious net-zero emissions target for 2045. A potential gas boiler ban is seen as a key part of achieving this goal, driving a shift towards renewable or low-carbon heating sources.

In light of these changes, homeowners must be aware of the new rules that will be introduced by 2024, ensuring all new homes in Scotland utilise renewable or low-carbon heating systems.

By choosing British Gas boiler cover, homeowners can rely on the expertise of their engineers for unlimited repairs and peace of mind. However, it is essential to keep in mind the potential future changes in Scottish regulations regarding heating systems as the country continues to strive towards carbon neutrality.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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