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One Call Boiler Cover Review: Pros, Cons & Best Deals

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Boiler cover serves as a vital insurance policy for homeowners, helping them manage the costs and stress associated with boiler breakdowns and repairs. With a multitude of options available, it can be challenging to find the most suitable plan. One solution that has gained popularity is one call boiler cover, which streamlines the process and offers a comprehensive service in the event of a boiler issue.

One call boiler cover provides homeowners with a single point of contact for all their boiler needs. This includes emergency call-outs, repairs, and maintenance services. By offering a centralised service provider, it simplifies the process for homeowners, saving time and effort while ensuring their boiler remains in top working condition.

This type of boiler cover aims to make life easier for homeowners in the event of an unexpected boiler breakdown. With a single company responsible for every aspect of boiler care, homeowners can trust that their boilers are being maintained by skilled professionals who prioritise efficiency and reliability. Choosing one call boiler cover can be a wise investment for those seeking peace of mind in managing their home's heating system and enjoying a hassle-free experience.

Understanding One Call Boiler Cover

One Call Boiler Cover is a type of insurance policy designed to provide homeowners and landlords peace of mind when it comes to their heating systems. If a boiler breaks down, this cover ensures quick access to a registered engineer for necessary repairs and maintenance.

The key benefit of One Call Boiler Cover is its comprehensive nature, which usually includes not only the boiler itself but also other essential parts of the heating system such as radiators, controls, and pipework. In addition, this type of cover generally offers a 24-hour call-out service, ensuring that help is always at hand when needed. Boiler cover plans typically cover the cost of calling out an engineer, as well as any repairs or replacement parts required to get your heating system up and running again.

It is essential to compare different boiler cover plans to identify the one that best suits your needs and budget. Factors to consider when comparing plans include the level of coverage, any excess or call-out fees, and the provider's reputation for prompt and reliable service. Remember to also take note of any exclusions, such as whether the cover applies to older boilers or those used for non-domestic purposes.

In conclusion, One Call Boiler Cover offers valuable protection for homeowners and landlords against the unexpected costs and inconveniences of boiler breakdowns. By carefully comparing plans and considering factors such as coverage, fees, and exclusions, one can find a suitable boiler cover plan that provides peace of mind and security in case of heating system issues.

Key Features of One Call Boiler Cover

Emergency Boiler Repair

One Call Boiler Cover offers emergency boiler repair services to its customers. When a boiler breakdown occurs, customers can rely on professional engineers to quickly diagnose and fix the issue. This ensures the boiler is back up and running as soon as possible, with minimal disruption to daily routines.

Annual Boiler Service

An important aspect of maintaining a boiler's efficiency and prolonging its lifespan is regular servicing. With One Call Boiler Cover, customers receive an annual boiler service performed by qualified engineers. This comprehensive inspection and maintenance service helps to prevent potential problems and keeps the boiler in top working condition.

24/7 Customer Support

One of the key features of One Call Boiler Cover is its 24/7 customer support. Customers have access to round-the-clock assistance from a dedicated team of professionals who are ready to address any boiler-related concerns or queries. This support ensures that customers enjoy peace of mind knowing that expert help is just a phone call away.

Additional Home Emergency Cover

In addition to boiler protection, One Call Boiler Cover offers additional home emergency cover options. These could include protection against plumbing and drainage issues, electrical problems, and other home emergencies. By choosing to include these optional services, customers can further safeguard their homes from unexpected incidents and expenses.

With these features, One Call Boiler Cover aims to provide customers with comprehensive protection and peace of mind when it comes to their boiler and home emergencies.

Benefits of Choosing One Call Boiler Cover

One Call Boiler Cover offers comprehensive protection for homeowners, providing peace of mind in the event of unexpected boiler breakdowns. With a wide range of coverage options available, customers can choose a policy that suits their specific needs and budget.

A major benefit of One Call Boiler Cover is the access to qualified engineers who are experienced in providing prompt and efficient boiler repairs. This ensures that any issues are resolved quickly, minimising disruption to your daily routine and maintaining the comfort of your home.

Another advantage is the potential savings on repair costs. Boiler breakdowns can be expensive, and having a boiler cover policy in place can significantly reduce out-of-pocket expenses. This is especially beneficial during the winter months when boiler usage is increased, and the risk of breakdowns is higher.

Our Recommended Best Buy

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is YourRepair. Rated 4.3/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.

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Moreover, One Call Boiler Cover often includes an annual service and safety inspection as part of their package. This not only maintains the efficiency of your boiler but also ensures that it adheres to safety regulations, reducing any potential risks to you and your family.

In addition, choosing One Call Boiler Cover can contribute to an increased lifespan of your boiler. Regular maintenance and timely repairs can prolong the life of your heating system, saving you money on replacement costs in the long run.

Lastly, One Call Boiler Cover provides flexible payment options, allowing you to choose a plan that suits your financial circumstances. This ensures that you can enjoy the benefits of boiler cover without putting unnecessary strain on your budget.

Overall, One Call Boiler Cover offers valuable protection for homeowners, ensuring that your boiler remains in good working order while providing peace of mind during those colder months.

Comparing One Call Boiler Cover with Other Providers

One Call Boiler Cover is an option when looking for protection and maintenance services for your home's heating system. To make an informed decision, it's important to compare One Call Boiler Cover to other providers in the market.

One Call Boiler Cover offers comprehensive protection, including unlimited callouts for breakdowns, parts and labour coverage, and an annual boiler service. This provider is known for its competitive pricing, with plans available from as low as £8 per month. However, be aware that an excess for callouts may be applicable depending on the plan selected.

In comparison, EDF's BoilerCare Gold plan initially offers half-price for the first three months, but has a £95 excess for each callout. Though it also includes unlimited callouts, the annual service is not included in the monthly fee.

When comparing boiler cover providers, it's crucial to consider the level of coverage, additional benefits, and contract terms. One Call Boiler Cover offers flexibility by not requiring long-term contracts, which allows customers to change or cancel their policies without incurring penalties. This is an advantage compared to other providers, as some may require a minimum contract term.

In terms of customer service, each provider has its strengths and areas for improvement. While some may excel in prompt resolution of issues, others could offer better after-sales communication or simpler processes for making claims.

It's worth noting that the suitability of a boiler cover plan completely depends on individual needs and preferences. Take time to research and compare boiler cover options carefully before making a decision – considering factors such as premium cost, excess charges, inclusions, and customer reviews.

Cost Analysis of One Call Boiler Cover

One Call Boiler Cover offers various plans to cater to different customer needs, providing insurance policies for boiler and central heating system repairs. To understand the cost-effectiveness of this offering, it is crucial to examine the premium rates, coverage, and additional benefits.

The monthly premiums for boiler cover policies generally depend on the level of coverage. Basic plans may have significantly lower fees, while comprehensive packages that include central heating system maintenance and repairs will demand higher premiums. It would be prudent for customers to assess their requirements before opting for a specific boiler cover plan with One Call.

Complete safety audits are an added benefit of purchasing One Call Boiler Cover, as many insurance policies include regular servicing and maintenance checks. These audits ensure the efficient functioning and safety of the boiler and central heating system, potentially preventing costly repairs in the long run.

The average cost of boiler cover reported in a survey was £265.80 per year. Comparing this with One Call's pricing structure can assist customers in determining if their offering is competitive and suitable for their budget. When taking into account potential repair costs, it is important to bear in mind that the age and model of the boiler may influence repair fees.

In summary, the cost analysis of One Call Boiler Cover depends on various factors such as the level of coverage, additional benefits offered, and potential repair costs. Prospective clients should consider these aspects in conjunction with individual requirements to ascertain whether a boiler cover policy from One Call aligns with their needs and budget.

Customer Reviews and Feedback

One Call Insurance offers boiler cover, providing customers with protection for their home heating systems. To better understand the experiences of their customers, we can refer to reviews and feedback posted on various platforms.

On Trustpilot, a recent customer shared their experience of renewing their boiler cover with One Call Insurance. They mentioned that their renewal quote was nearly £100 more expensive than the previous year but praised the call agent for matching the cheaper quote they found elsewhere. As a result, the customer accepted the new price that matched the competition.

The Guardian provided a comparison of boiler cover plans, discussing the value of such services. In their article, they highlight that boiler cover with a low excess, unlimited callouts, and inclusion of parts and labour can be money well spent, particularly for those who experience regular issues with their boiler system.

As boiler cover plans and services vary, it's essential for customers to determine the best option for their specific needs. Which? provides boiler servicing contract reviews, focusing on factors like customer satisfaction, value for money, and response time to emergencies. It's worth considering their advice and findings when selecting the right boiler cover.

In conclusion, customers searching for boiler cover should weigh the cost of the service against the potential benefits they might gain in terms of peace of mind and financial savings. The mentioned feedback points to a mixed experience among customers but highlights the importance of evaluating pricing, features and overall value when exploring boiler cover options.

How to Purchase One Call Boiler Cover

Purchasing One Call Boiler Cover is a straightforward process that can provide peace of mind for homeowners. This section will guide you through the necessary steps to secure comprehensive coverage for your boiler.

Firstly, it is essential to compare boiler cover deals offered by various companies to find the best option tailored to your needs.

Upon identifying the desired boiler cover, visit the provider's website. In this case, navigate to One Call Boiler Cover's official site. Keep in mind that geographic restrictions may apply; therefore, ensure that the coverage is available in your area.

During the sign-up process, you will be asked to provide the necessary personal information. This data may include your name, contact details, and address. Also, be prepared to share details about your boiler, such as its age, make, and model. It is crucial to give accurate information to avoid any complications or claim denials in the future.

Once you have completed the application, carefully review the terms and conditions of the chosen boiler cover. These documents will outline the policy's inclusions and exclusions, covering aspects like repairs, regular servicing, and possible excess fees.

Lastly, select a payment method that suits your preferences. Most providers will offer monthly or annual payment options. After completing the payment, you will receive a confirmation email and policy documents outlining your new boiler cover.

In summary, purchasing One Call Boiler Cover entails comparing deals, providing personal and boiler information, reviewing the policy's terms, and finalising the payment. By following these steps, you can secure comprehensive coverage for your boiler and enjoy peace of mind throughout the winter months.

Terms and Conditions

The Terms and Conditions of the One Call Boiler Cover plan are crucial for customers to understand their rights and obligations. These terms are supplemental to the Core Energy Supply Terms and Conditions and the Boiler Cover Terms.

The Boiler Cover plan consists of benefits such as boiler and central heating cover, plumbing and electrics cover, and an annual home boiler service. This helps keep the boiler running smoothly and provides peace of mind to customers in case of a breakdown.

When making a claim, it is essential to follow the proper procedure. Customers are encouraged to call the claims helpline with their policy number, and it is vital to use authorised contractors for any work required. The policy booklet outlines important information, such as the Claims Conditions and Policy Exclusions, which should be carefully read.

It is important to note that there are some geographical restrictions that apply to the Boiler Cover plan. Customers should ensure they are eligible for the plan during the sign-up process.

In summary, understanding and adhering to the Terms and Conditions of the One Call Boiler Cover plan is essential for all customers. By doing so, they can enjoy a smooth experience and benefit from the confidence that their boiler and heating systems are adequately protected.


Choosing a boiler cover plan, such as one offered by One Call Boiler Cover, is an important decision for homeowners who want peace of mind when it comes to the maintenance and repair of their boiler system. It is essential to consider factors such as price, coverage, and service quality.

Having boiler cover in place can potentially save people from unexpected and costly repairs. It is essential to compare different boiler cover plans and ensure that the chosen policy provides the necessary protection and support. It is also advisable to consider the reputation and reliability of the service provider.

In the end, selecting the best boiler cover option will depend on the individual's requirements and the available plans. With thorough research and consideration of the aforementioned factors, homeowners can choose a reliable boiler cover plan that offers the best protection and support for their boiler system and gives them peace of mind.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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