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Swalec Boiler Cover Review: Pros, Cons & Deals

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Swalec boiler cover is an essential investment for homeowners looking to protect their heating systems from unexpected breakdowns and malfunctions. With a range of comprehensive plans available, Swalec ensures that every customer can find the ideal level of coverage to suit their needs and budget. Boiler covers not only provide peace of mind when it comes to future repairs, but they also help maintain the efficiency and longevity of the heating systems.

Swalec offers various boiler cover options, such as Premium Gas Boiler Cover, which includes coverage for standard boiler, radiators and valves, heating controls, hot water cylinder, system pumps and valves, and all exposed pipework for just £19.25 per month. This comprehensive plan ensures that homeowners are protected against breakdowns and unexpected repairs, as well as receiving annual servicing to keep their heating systems running optimally.

In addition to boiler cover, Swalec also provides home services through their partnership with OVO Energy. This enables customers to access a wide range of services, including boiler installation, heating upgrades, and renewable energy solutions such as solar panels and heat pumps. By combining boiler cover with these additional services, homeowners can ensure their heating systems remain efficient, reliable, and environmentally friendly for years to come.

Swalec Boiler Cover Overview

Swalec Boiler Cover, now offered by OVO Energy, provides protection and peace of mind for homeowners who want to ensure their gas boiler and central heating systems are well-maintained and functioning correctly. The OVO Energy boiler and heating cover plans are designed to help customers quickly deal with boiler issues and keep their homes warm and comfortable.

The Boiler Cover offered by OVO Energy starts at £18 a month for their Starter plan. This plan includes coverage for the boiler and central heating system, as well as plumbing and electrics. To ensure that the boiler remains efficient and effective, an annual home boiler service is also included in the starter plan.

For more comprehensive coverage, OVO Energy offers the Complete Cover¹ plan, available for £24 a month. This plan provides everything included in the Starter plan, with additional services and support to tackle severe issues that may occur in the home.

It is important to note that the boiler cover plans are independent of energy suppliers, meaning customers are free to switch their gas and electricity suppliers as they wish, without affecting their boiler cover. The boiler cover provides customers with a reliable safety net for their home's heating and hot water needs, allowing them to focus on other aspects of their home without worrying about boiler breakdowns or maintenance.

In conclusion, Swalec Boiler Cover now supported by OVO Energy, offers competitive pricing for their boiler and heating plans. These plans cater to varying levels of coverage and provide essential support for homeowners in the United Kingdom to keep their homes warm and functioning properly all year round.

Key Features of Swalec Boiler Cover

Swalec boiler cover, now part of the OVO Energy brand, provides an assurance that your boiler remains in good working order and receives timely maintenance. This cover is designed to keep your home warm and provide peace of mind when it comes to your boiler's performance.

One notable feature of Swalec boiler cover is its independence from your energy supplier. This means that you can switch your gas and electricity providers as often as needed, without affecting your boiler cover plan.

Another key aspect of Swalec boiler cover is the range of options available. This offers customers the flexibility to choose a plan that best suits their needs and requirements. The options available cater to various budgets and provide different levels of coverage for your boiler and heating system.

Swalec boiler cover also ensures that customers receive annual boiler servicing. This is crucial in maintaining the efficiency and safety of the boiler, as well as prolonging its life. Regular servicing can help detect any potential problems early on, saving costs on expensive repairs or replacements.

Being part of the OVO Energy brand, Swalec is regulated by the Financial Conduct Authority. Customers can have confidence knowing that they are dealing with a reputable and compliant firm when it comes to their boiler cover services.

In summary, Swalec boiler cover, now under the OVO Energy brand, offers customers a range of flexible options for their boiler maintenance needs. It is independent of your energy supplier, ensuring that switching providers will not affect your cover. Additionally, customers benefit from annual boiler servicing and the assurance that comes from dealing with a firm regulated by the Financial Conduct Authority.

The Cost of Swalec Boiler Cover

Swalec, as a part of the OVO Energy brand, offers boiler and heating cover to its customers. To find the right boiler cover plan suited for your needs, you can explore the range of options provided by OVO Energy. The cost of Swalec boiler cover will vary depending on the level of protection you require.

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Basic Boiler Cover includes costs of callouts and repairs for the boiler and its controls. This type of coverage ensures that if your boiler faces any issues, Swalec will send a registered engineer to fix the problem. It may also include an annual boiler service, which will help keep your boiler running efficiently and safely.

Enhanced Boiler Cover offers additional protection for your central heating system. This type of coverage includes not only the boiler and its controls but also extends to radiators, thermostats, and other components of the heating system. The scope of coverage widens with enhanced boiler cover, increasing the peace of mind that comes with knowing your entire heating system is protected.

Full Home Emergency Cover is a comprehensive package that includes boiler and heating cover, as well as coverage for other home emergencies such as plumbing, electrical, and security issues. This type of plan ensures that you are covered for a variety of emergency situations that may arise in your home.

It is essential to do a comprehensive analysis of your needs and the boiler cover options available. Factors such as callout fees, excess charges, and the inclusivity of an annual service should be taken into consideration. The cost of the boiler cover you choose will also depend on these factors and any promotional offers available at the time of purchase.

Keep in mind that while boiler cover can provide you with the security of knowing that your heating system is protected, it's essential to maintain your boiler and heating system regularly to avoid any significant issues. This involves reviewing your system annually and ensuring it is running efficiently. By following these steps and choosing the right boiler cover plan, you can enjoy confidence and stability when it comes to your home's heating system.

How to Apply for Swalec Boiler Cover

Applying for Swalec boiler cover is a straightforward process. Swalec, along with other associated brands such as SSE Energy Services, Southern Electric, and Scottish Hydro, has now moved under the OVO Energy brand. To start your application, simply visit the OVO Energy website and browse through their available boiler and heating cover options.

OVO Energy offers a variety of boiler and heating cover plans tailored to suit different needs and budgets. These plans encompass features such as breakdown protection for boilers and controls, repairs, thermostat and programmer maintenance, and unlimited call-outs. Evaluate the options carefully, taking into account your specific requirements and the condition of your boiler system.

After determining the most suitable option, proceed with the online application process by providing the necessary personal and property details. The application should take around 10 minutes to complete. Upon submission, a confirmation email with relevant information about your chosen boiler cover will be sent to your registered email address.

It's essential to review the terms and conditions of your selected boiler cover carefully, as each plan may have specific limitations and exclusions. Understanding these constraints will help you make an informed decision and ensure that your home's heating system is adequately protected under the coverage.

In summary, applying for Swalec boiler cover, now offered by OVO Energy, involves selecting the appropriate plan, providing personal and property information, and reviewing the terms and conditions. By following these simple steps, you can secure a reliable and comprehensive boiler cover that meets your needs.

Customer Support for Swalec Boiler Cover

Swalec Boiler Cover, now a part of the OVO Energy brand, offers its customers reliable support to ensure uninterrupted and smooth functioning of their boilers and heating systems. When the need arises, customers can rely on the company's team of professionals to provide assistance.

There are multiple ways for customers to contact the support team, starting with the online help centre which addresses common questions and issues that customers may encounter. This resource is available 24/7, providing convenient access to answers whenever needed.

Customers seeking personal assistance can get in touch with the support team through the provided contact options, offering an interactive platform to discuss their concerns in detail. Support is available for a range of issues including breakdowns, emergencies, troubleshooting, and maintenance.

Not only does Swalec Boiler Cover address breakdowns and technical issues, but they also provide guidance on improving energy efficiency and tackling common boiler problems. Through helpful articles and resources available on their website, customers can learn how to optimise their heating systems and gain long-term benefits in terms of reduced energy bills and increased system lifespan.

Additionally, Swalec Boiler Cover ensures the quality of their services by having their home services division regulated by the Financial Conduct Authority under firm reference number 695476. This not only guarantees professional service but also assures customers of the company's commitment to adhering to high industry standards.

In summary, Swalec Boiler Cover, now under the OVO Energy brand, provides a comprehensive support system to keep their customers' boilers and heating systems functioning efficiently and without disruptions. With a range of accessible resources and dedicated support services, customers can have confidence in the support received for their boiler cover needs.

Terms and Conditions of Swalec Boiler Cover

Swalec is now operating under the OVO Energy brand, and all their boiler covers are provided by OVO (S) Home Services Limited. This company is authorised and regulated by the Financial Conduct Authority under firm reference number 695476 to carry on insurance distribution.

When customers choose the Swalec boiler cover plan offered by OVO Energy, they are bound by specific terms and conditions. These terms are supplemental to OVO Energy's Core Energy Supply Terms and Conditions and the Boiler Cover Terms.

Some important aspects to consider in the terms and conditions include the duration of the boiler cover, coverage details, and the inclusions and exclusions of the plan. Customers should pay attention to any maintenance requirements and the procedures for claiming boiler repair services.

It is essential to know that the Swalec boiler cover plan is completely independent of the energy supplier. Customers are free to switch their gas and electricity providers as often as they like, without affecting their boiler cover.

In case of any issues or enquiries related to Swalec boiler cover, customers can contact OVO (S) Home Services Limited for assistance. Their registered office is located at Grampian House, 21 Station Road, Reading, Berkshire, RG1 1LG.

Common Questions about Swalec Boiler Cover

Swalec Boiler Cover provides comprehensive protection for your heating system. Many homeowners have questions about this boiler cover, so we've gathered some common queries and provided concise answers to help you better understand the service.

Does switching energy suppliers affect my Swalec Boiler Cover? No, your boiler cover plan is entirely independent of your energy supplier, meaning you are free to switch your gas and electricity as often as you like without affecting your boiler cover.

What is included in Swalec Boiler Cover? Swalec Boiler Cover typically encompasses a range of services, from fixing common boiler issues to maintaining the efficiency of your radiators. Some of the services they provide include troubleshooting, maintenance, installations, and heating controls.

Do I need boiler cover or central heating cover? It depends on your specific needs. Boiler cover protects only your boiler and its controls, while central heating cover includes your entire central heating system, such as pipes, radiators, and thermostats. Evaluate your home's unique requirements to make an informed decision.

When considering Swalec Boiler Cover, it's essential to research and compare different alternatives to find the right fit for your home's heating system. With the right cover, you can ensure the longevity and efficiency of your boiler, keeping your home cosy all year round.

Preventing Boiler Issues with Swalec

Swalec offers gas boiler cover and service plans for your boiler to avoid unexpected repairs and breakdowns. It is important to have boiler cover in place to make sure your home stays warm and comfortable during colder months. Here are a few ways their services can help minimise boiler issues.

Regular maintenance: Swalec provides an annual service in their premium boiler cover plan which helps to reduce the risk of breakdowns during the winter season. Regular servicing ensures that the boiler is operating efficiently and safely. This reduces the risk of issues arising and increases the lifespan of the boiler.

Comprehensive coverage: The premium boiler cover plan from Swalec is priced at just £19.25 per month. It covers a range of components, such as the standard boiler, radiators and valves, heating controls, hot water cylinder, system pumps and valves, and all exposed pipework. This ensures that, in case of any issues, repairs will be covered without any additional costs.

Round-the-clock support: Swalec's premium boiler cover plan offers unlimited call-outs, 24 hours a day, 365 days a year. This means that, in case of an emergency, you can rely on their support team to efficiently handle and resolve the problem.

By choosing Swalec's boiler cover and service plans, you can confidently rely on their expertise to help prevent and resolve boiler issues, giving you peace of mind during the colder months.

Comparisons with Other Boiler Covers

SWALEC boiler cover is one of the many boiler cover options available in the UK. To make an informed choice, it is essential to understand how it compares with other leading boiler cover providers.

British Gas, for instance, is a well-known boiler cover provider with various plans, including HomeCare One, Two, Three, and Four. These plans offer a range of services such as annual boiler service, and repair of central heating systems, plumbing, and drains. The price of British Gas boiler cover plans varies, with HomeCare One starting at £8 per month.

Another competitor in the market is Homeserve, which offers boiler cover plans divided into levels. Their basic plan includes an annual boiler service and repairs to boiler controls while the more comprehensive plans cover repairs to central heating systems, electrical wiring, and plumbing issues. Homeserve's boiler cover plans range between £6 and £19.50 per month.

Then there's EDF, which has a straightforward boiler cover option called Boiler Protect. This plan includes an annual boiler service, unlimited call-outs, and repairs for boiler breakdowns, costing £12.90 per month.

When considering other providers look out for essential factors such as the price, level of cover, excess fees, number of call-outs allowed, and customer reviews.

In summary, SWALEC boiler cover is one choice among many other UK boiler insurance providers. To make an informed decision, it is crucial to compare factors such as prices, coverage, and customer ratings.


Swalec boiler cover offers customers peace of mind when it comes to their home heating systems. By providing comprehensive coverage and service plans, customers can rest assured that their boiler and heating systems are in good hands. With a range of options available, homeowners can choose the plan that best suits their needs and budget.

One of the key benefits of Swalec boiler cover is the full comprehensive coverage it offers for gas central heating boilers and systems, including unlimited call outs, 24 hours a day, 365 days a year . This ensures that customers have access to prompt assistance whenever problems arise.

Additionally, Swalec boiler cover includes an annual service on the appliance and system, carried out by Gas Safe registered engineers. This not only helps maintain the boiler's efficiency but also provides valuable energy efficiency advice, resulting in potential cost savings on energy bills .

In conclusion, Swalec boiler cover provides customers with confidence in their home heating systems, thanks to its comprehensive coverage, regular maintenance, and commitment to energy efficiency. By investing in Swalec boiler cover, homeowners can enjoy a comfortable, worry-free experience when it comes to their boiler and heating system.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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