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Ovo Boiler Cover Review: Best Deals, Pros & Cons

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OVO Energy is a well-known energy provider in the UK that offers boiler and heating cover to help protect homeowners from unexpected issues and breakdowns. With a range of plans available, OVO boiler cover ensures that customers have peace of mind, knowing that their boiler and central heating system are cared for by experienced professionals.

Available Plans from OVO Boiler Cover

OVO Energy offers boiler and heating cover options designed to protect your home and provide comfort in case of any boiler or heating system breakdowns. There are different levels of cover to choose from, catering to various household needs and budgets.

The boiler cover plans offered by OVO Energy cater to different needs and budgets.

  • Essentials cover starts at £15 a month and only includes boiler and central heating.
  • Starter cover starts at £18 a month. It includes both boiler, central heating, plumbing, and electrics protection.
  • Complete cover starts from £24 a month. It provides comprehensive protection, including boiler replacement cover‎, gas and water supply pipe cover, internal and external drains cover, taps and toilets cover, and a special priority helpline.

Additionally, all OVO Energy boiler covers offer an annual home boiler service.

Additional Benefits from OVO Energy

In addition to their boiler cover plans, OVO Energy offers on-demand boiler and plumbing repairs for their customers. If you encounter an issue and need a repair, an engineer will come to fix it (subject to exclusions). The advantage of this service is that it's free for OVO customers or just £79 for non-OVO customers.

Another crucial aspect of OVO Energy's boiler cover is the annual boiler service, available for just £7 a month or included with a boiler cover plan. A technician will visually inspect your boiler, identify any faults, ensure the flue and ventilation meet Gas Safety Regulations, and check and adjust the system pressure. You will receive a proof of service summary after each inspection to keep as a record.

Our Recommended Best Buy

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is YourRepair. Rated 4.3/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.

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What Does OVO Boiler Cover Include?

OVO Energy offers boiler cover plans to suit various needs and budgets. These comprehensive plans provide peace of mind by ensuring your boiler and heating system remain in good working order.

Emergency Repairs

OVO Energy has you covered when unforeseen issues arise with your boiler, heating, electrics, or plumbing.

Annual Servicing

OVO Energy includes an annual boiler service in their boiler cover plans to ensure it operates efficiently and safely throughout the year. This service is performed by a Gas Safe registered engineer, who will conduct visual inspections, test the functionality of your boiler, and identify any faults.

Parts and Labour

All boiler cover plans offered by OVO Energy include the cost of eligible parts and labour. You can rest assured that your monthly boiler cover fee includes the cost of fixing the problem.

How to Get OVO Boiler Cover

OVO Energy offers a range of boiler cover plans to suit different needs and budgets. The process of getting covered is straightforward and can be done online.

To sign up for a plan, visit the OVO Energy home services website and choose the desired plan and excess level. After selecting the plan, customers will be prompted to enter their details and set up a Direct Debit to pay their monthly premium.

Our Recommended Best Buy

We've extensively reviewed over 30 boiler cover providers and our recommended best buy is YourRepair. Rated 4.3/5 stars on TrustPilot, they are our top pick, offering the best combined value and customer service.

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It may be worth considering switching energy providers if you are not yet an OVO Energy customer to take advantage of their boiler and home services. Visit the OVO Energy homepage for more information on their energy tariffs and how to switch.

Once signed up, schedule your annual boiler service. Enjoy peace of mind knowing your boiler and other home services are protected.

Claims Process

When experiencing a boiler issue, following the claims process provided by OVO boiler cover is essential to ensure a quick and efficient resolution. The initial step is to contact OVO by calling 0330 102 8905. This helpline is available for new and existing claims.

Upon reporting the issue, OVO's knowledgeable team will assess the situation, provide guidance, and determine the best action to resolve the problem. Once the claim is approved, OVO will arrange for one of their authorised engineers to visit the property and do the necessary repairs. Throughout the process, OVO will inform the policyholder of progress and assist when needed.

Ovo follows a strict code of conduct for handling claims and complaints under the OVO Energy Boiler Cover Terms and Conditions. Customers receive fair treatment throughout the claims process.

The claims process for OVO boiler cover is efficient. Proper assessment, guidance, and timely repairs are carried out by qualified engineers, leading to a quick resolution.

Customer Reviews

According to reviews on Trustpilot, some customers have mentioned their satisfaction with the customer service team. They appreciate the support in handling issues ranging from smart meter problems to billing concerns.

Frequently Asked Questions

Is There a Waiting Period?

Yes, there is a waiting period for OVO Energy boiler cover. The exact duration of the waiting period depends on the specific policy terms and conditions. Being aware of this waiting period is crucial, as it ensures that customers understand when their boiler cover becomes active and the protection it offers.

What Boiler Types Are Covered?

OVO Energy boiler cover provides protection for various boiler types. These can include:

  • Combi boilers
  • System boilers
  • Conventional boilers

Each policy may have specific requirements for the boiler's age, make, and model coverage. It is advised to check the policy documents for any exclusions or limitations to ensure that your boiler type is covered.

Is Routine Maintenance Included?

OVO Energy boiler cover plans generally include an annual home boiler service to help maintain your boiler's efficiency and performance. This routine maintenance is essential in preventing breakdowns and ensuring the safe operation of your boiler. Regular servicing can also extend the lifespan of your boiler and contribute to lower energy bills.

It is essential to be aware of the maintenance and servicing inclusions when selecting a boiler cover plan, as it can provide additional peace of mind and save on potential costs in the long run


OVO Energy offers boiler and heating cover to ensure customers can keep their homes warm and well-functioning. With OVO boiler cover, homeowners can enjoy the assurance of a well-maintained heating system and the convenience of expert assistance when faced with boiler or central heating issues. Choosing the right plan for one's needs can ensure a warm, comfortable home throughout the year and avoid the stress and financial burden of unexpected breakdowns.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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