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Does Home Insurance Cover Boiler: The Essential Guide for UK Homeowners

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When it comes to protecting our homes, many of us turn to home insurance policies to safeguard against potential damages or losses. However, homeowners may be surprised to learn that not all aspects of their property are necessarily covered by a standard home insurance policy. One common area of concern is whether or not home insurance covers boiler breakdowns or malfunctions.

Most standard home insurance policies do not include boiler cover for wear and tear as a part of their coverage. While these policies protect homeowners from various types of damage to their property, they often do not extend coverage to fixtures and fittings, such as boilers, when they simply break down due to age or general use. In some cases, however, a separate insurance policy, known as boiler cover, can be purchased to specifically provide protection for the costs associated with repairing or replacing a faulty boiler.

Various factors, such as the age and condition of the boiler, as well as the specific terms of an individual's home insurance policy, can determine if any coverage for boiler-related issues is available. It is essential for homeowners to carefully review their policy documents and consider additional boiler cover if needed in order to avoid unexpected, out-of-pocket expenses in the event of a boiler malfunction or breakdown.

Boiler Coverage Basics

Boiler Condition

Boilers play a crucial role in maintaining the comfort and warmth of your home. When it comes to the coverage of your boiler in a standard home insurance policy, it is essential to understand that most policies don't include boiler cover for wear and tear as standard. Insurers frequently stipulate regular maintenance for your boiler under Home Emergency cover policies. In fact, some policies may even specify that breakdown coverage is only applicable if the boiler has been serviced within the last 12 months.

Additionally, insurers often exclude boilers from their policies based on the boiler's age, particularly if it's more than 15 years old. In such cases, having your boiler within the warranty period can help, but you would need to contact the manufacturer directly for any issues.

Additional Insurance Packages

Since standard home insurance policies typically don't include boiler cover, you might consider purchasing boiler and central heating insurance as an optional extra. These insurance packages usually cover the repairs to your boiler in the event of a breakdown, potentially saving you from costly repair bills. Such insurance plans generally cover the cost of a licensed engineer inspecting the issue.

Boiler cover can vary in scope, ranging from cover for just the boiler alone to the entire central heating system, including both the boiler and central heating components as well as heating and electrical wiring. Additionally, some boiler insurance policies also provide access to a 24-hour emergency helpline and an annual boiler service.

In conclusion, while standard home insurance policies don't generally cover boilers, several options are available for homeowners to ensure peace of mind and boiler protection.

Coverage Limitations

Boiler Age

It is essential to understand that most insurers offering boiler coverage have specific limitations regarding the boiler's age. Often, they might only cover boilers that are between 10 and 15 years old. If your boiler is older than the insurer's specified age limit, it may not be eligible for coverage, leaving you responsible for any repairs or replacements needed. Always check your home insurance policy, or any additional boiler cover policy, to confirm the age limitations applicable to your boiler system.

Boiler Maintenance

Another crucial factor to consider when exploring boiler coverage is maintenance. Insurers typically require customers to carry out regular, scheduled maintenance on their boilers to ensure that they are functioning correctly and efficiently. This might involve having your boiler serviced at least once a year by a licensed engineer. Consequently, if you fail to keep up with the required maintenance schedule, the insurer might refuse to cover any boiler-related incidents, leaving you to bear the cost of repairs or replacements to the boiler system.

In conclusion, while home insurance policies may offer boiler coverage, it is essential to be aware of the limitations imposed by factors such as boiler age and maintenance schedules. Understanding these limitations will help you make informed decisions about selecting the best insurance policy to meet your needs and avoid any surprise costs in case of a boiler incident.

Claim Process

Claim Initiation

To initiate a claim for boiler coverage, it is important to contact your home insurance provider as soon as you are aware of the issue. Most providers allow up to 180 days to submit a claim, but the sooner you initiate the process, the better. Before arranging for any repairs or replacements of your broken boiler, make sure that you have informed your insurance, as this may impact the settlement process.

Settlement Process

The settlement process typically involves a few key steps. Firstly, your insurance provider may require you to provide evidence of the boiler's damage or malfunction. This could include photographs, expert assessments, or maintenance and servicing records. Once the insurance provider has evaluated and approved the claim, they may either:

  1. Authorize repairs: The insurance provider might approve for the broken boiler to be repaired by a certified technician. They will likely have a list of approved professionals, and it is essential to use one of their recommendations to ensure the cost is covered.
  2. Offer a replacement: In cases where the boiler is beyond repair, your insurance provider might offer a replacement. This will usually come with specific guidelines about the type, brand, or specifications of the new boiler, and may only cover a portion of the total cost.

Remember to keep all receipts and documentation related to the boiler repairs or replacement, as these will be required by your insurance provider to process the claim and reimburse you accordingly.

Widening the Protection

When it comes to home insurance, it is essential to understand that standard policies generally do not cover the cost of repairing or replacing a broken boiler. Boilers are often vulnerable to breakdowns due to poor maintenance or lack of servicing, making them a common and expensive issue for homeowners to deal with. Luckily, there are ways to enhance your protection to cover boiler-related problems with your home insurance. Two effective options include Home Emergency Cover and Accidental Damage.

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Home Emergency Cover

Home Emergency Cover is an add-on option that can be included in your home insurance policy to cover unexpected events such as boiler breakdowns and central heating system failures. This type of protection offers peace of mind by ensuring financial assistance to repair or replace your boiler, parts, and labour costs in the event of an emergency. Home Emergency Cover can vary between insurance providers, but opting for this additional level of protection will significantly reduce the financial burden should any issue with your boiler arise.

Accidental Damage

While routine maintenance and servicing can help prevent boiler breakdowns, accidents can still happen. Accidental Damage is an optional add-on to your home insurance policy that can provide coverage for damages to your boiler that are not a result of wear and tear. This could include scenarios like unintended water leaks, impacts, or damage inflicted during household repairs.

By considering these additional coverage options for your home insurance, you can ensure that your boiler is more comprehensively protected, helping you avoid costly breakdowns and repairs in the long run.

Understanding the Fine Print

When examining home insurance policies, it's crucial to understand the fine print in order to know whether or not your boiler is covered. This section will look into certain aspects of such policies, focussing on Exclusions and Deductibles.


Home insurance policies can have various exclusions, which are specific items or incidents not covered by the plan. Unfortunately, most standard home insurance policies do not cover boilers as a default. One of the main reasons for this is that boiler breakdowns often result from a lack of proper maintenance or regular servicing. Consequently, insurance providers are wary of offering coverage for such issues.

However, some policies offer boiler coverage as an optional add-on. Additionally, you could purchase separate boiler and central heating cover from companies like British Gas, which will usually cover the cost of repairing or replacing your boiler and central heating system, including parts and labour. Not all insurers cover oil or liquid petroleum gas central heating.


A deductible, also known as an excess, is the amount you agree to pay towards a claim before the insurance company settles the remaining balance. Deductibles can often influence the overall cost of your insurance policy - the higher the deductible, the lower the premium.

When it comes to boiler and central heating cover, the amount covered by the policy can vary. For instance, 78% of policies available will cover costs of at least £500 or more towards a replacement boiler. Some policies even offer unlimited coverage for a replacement. It's crucial to compare various policies, keeping deductibles in mind, to ensure you're receiving adequate coverage within your budget.

Considering both exclusions and deductibles is essential when selecting the right home insurance policy for your needs. Always read the fine print carefully, and discuss any questions or concerns with your insurance provider to make informed decisions and avoid any unpleasant surprises in case of a boiler breakdown.


In the realm of home insurance, there is a common question about whether or not boilers are covered by these policies. Unfortunately, standard home insurance policies generally do not include coverage for repairing or replacing a broken boiler as these breakdowns are quite common and often due to poor maintenance or lack of servicing.

However, it is crucial to remember that the extent of boiler coverage depends on the specific home insurance policy and the cause of the damage. As such, carefully reviewing the terms and conditions of one's policy remains essential to understanding the protections available for boiler issues.

One solution for obtaining boiler coverage is purchasing emergency home cover as an add-on to a regular home insurance policy. Alternatively, homeowners can consider boiler-specific insurance policies or service agreements for a more comprehensive solution.

By exploring different options and understanding the limitations of home insurance policies, homeowners can ensure that they have proper protection in place for potential boiler issues and avoid unexpected and costly repairs.

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Mark McShane
Head of Content
Mark McShane is not just an expert in solar and heating sectors but a passionate mentor and a go-to guy for everything related to solar and heating technologies. He's the proud owner of Skills Training Group, where he has been sharing his extensive knowledge and shaping professionals to meet the industry's ever-growing demands. Mark has spent years in the field, embracing the latest trends and mastering the cutting-edge technologies in solar and heating. He’s not just about textbooks and theories; he understands the practical aspects, the challenges, and the innovations that are shaping the solar industry. His passion for gas boilers and solar energy is contagious, and he has helped countless individuals, be it fresh faces eager to learn the ropes or seasoned professionals wanting to up their game, to thrive in the dynamic world of solar energy. His approach is friendly, insightful, and incredibly enriching, making him the perfect guide for anyone looking to enhance their skills and make a mark in the solar industry. Whether you’re just starting out in the world of boilers and solar energy or have been around and seen it evolve, reaching out to Mark can open new doors of knowledge and skills for you, enabling you to be a part of the green energy revolution.
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